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Customers continue to choose Mitsubishi Heavy Industries as their preferred heat pump!  For the third consecutive year, Mitsubishi Heavy Industries Heat Pumps NZ has proudly been awarded the People’s Choice Award by independent consumer advocacy group Consumer, recognising our commitment to quality, reliability and customer satisfaction.  In Consumer’s latest independent survey of over 1,500 heat pump owners across New Zealand, we achieved an impressive 93% reliability score and 92% overall customer satisfaction, securing our place as the People’s Choice for Heat Pumps once again in 2025.  This recognition reflects the continued trust that Kiwis place in our products to keep their homes cosy and comfortable year-round – and their vote of confidence means the world to us.  “At Mitsubishi Heavy Industries Heat Pumps, we are humbled to be selected once again as the recipients of People’s Choice Award” comments Akihiro Nakajima, Managing Director of MHINZ. “As a business that strives…

As part of our ongoing commitment to delivering superior service and support to our commercial customers, Mitsubishi Heavy Industries (MHI) is proud to announce the launch of Computational Fluid Dynamics (CFD) Analysis as a value-added service. This innovative capability is designed to optimise HVAC system performance, improve installation accuracy, and ensure efficient operation in diverse and extreme conditions. CFD Analysis is a powerful simulation tool that enables MHI to assess temperature distribution, airflow patterns, and environmental effects on HVAC systems. By leveraging advanced CFD capabilities, our in-house experts can provide precise, data-driven insights that help businesses achieve optimal system efficiency and reliability. Enhancing Performance Through Advanced Analysis MHI’s CFD service is tailored to our Commercial VRF products and projects, ensuring that businesses receive expert analysis and guidance for their specific needs. The benefits of CFD Analysis include: Extreme Climate Testing – Evaluation of system performance under harsh conditions such as…

Our customers voted for us! In their latest 2024 People’s Choice Awards, independent consumer advocacy group Consumer has named Mitsubishi Heavy Industries as The People’s Choice of heat pumps for the second year in a row! Scoring a huge 94% for reliability and 94% for total customer satisfaction, we’re proud to have beaten other brands and taken out the 2024 People’s Choice Award for the heat pump category. ABOUT THE PEOPLE’S CHOICE AWARD The People’s Choice Award recognises brands that stand out in people’s feedback and in Consumer’s expert evaluations. The People’s Choice award applies to a class of products that the brand produces. The awards are based on Consumer’s audience surveys, which ask heat pump owners a number of different questions relating to their experience with their heat pump. This includes its performance, reliability, cost to purchase, their overall satisfaction and whether or not they would purchase the same…

In their June 2024 product review, leading consumer advocacy group Consumer has recommended a total of 20 Mitsubishi Heavy Industries heat pumps, including 8 models from our Avanti, Avanti PLUS, Ciara and Bronte Series of split system heat pumps. Mitsubishi Heavy Industries heat pumps fared exceptionally well across all size categories with recommendations across small, medium and large capacities. Mitsubishi Heavy Industries were proud to have 6 heat pumps included in the top 10 for overall scores. Consumer analysed performance data from 293 heat pumps this year before rating them based on their: Heating and cooling efficiency Indoor and outdoor noise levels Performance in low temperatures SMALL CAPACITIES (UNDER 4KW) Out of the consumer-recommended small capacity heat pumps, Mitsubishi Heavy Industries models stood out, with the Avanti and Avanti PLUS series earning top spots. In 2024, the 2.0kW and 2.5kW models of the Avanti PLUS series emerged as true champions.…

As part of their 25th anniversary program, Mitsubishi Heavy Industries has today announced the launch of their Winter Cash Bonus program. From 1 May 2024 to 31 August 2024, consumers who purchase an eligible MHI product and lodge a claim online will receive up to $500 per eligible unit. General Manager of Sales, Mr. Graham Hamilton states that we would like to thank our consumers for their support over the last 25 years through this Cash Bonus Program.   “In recognition of our 25 Years Anniversary, we are pleased to be offering all consumers the chance to receive up to $500 Cash Bonus when they purchase an eligible product within the promotional period. We are excited to once again be offering such a fantastic offering for all Australian Consumers, thanking them for their support over the last 25 years.” Mr. Graham Hamilton, MHIAA.   The Cash Bonus Promotion is open…

Following on from a successful nine years under the leadership of Mr. Yuji Ito, Mitsubishi Heavy Industries Air-Conditioners, Australia, Pty. Ltd. (MHIAA), has today announced its new Managing Director Mr. Akihiro Nakajima effective 1 May 2024.   Mr. Akihiro Nakajima has been an instrumental member of the global Mitsubishi Heavy Industries Group and Mitsubishi Heavy Industries Thermal Systems (MTH) team with over 33 years of experience across Business Development, Procurement, Manufacturing, Strategy and Planning.   With global experience, Mr. Akihiro Nakajima, brings with him a wealth of knowledge and experience to the MHIAA team and will be instrumental in shaping and developing the company and their future growth over the coming years.   Mr. Akihiro Nakajima, highlights that he is delighted to be joining the MHIAA team which has seen the highest regional growth within the entire MTH subsidiary.   “Over the last 25 years, MHIAA has seen incredible growth and success with…

In a further demonstration of their commitment to customer service and satisfaction, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. is pleased to announce the promotion of William Guinane to National Service Manager.   With a long-standing history in domestic and commercial refrigeration and over 17 years of experience with MHIAA, holding various roles within the company, from Technical Service Engineer, Regional Service Manager and now National Service Manager, Mr. Guinane has been an integral part of the after-sales service and warranty department.   Managing Director of MHIAA, Mr. Yuji Ito, highlights that William’s experience over the last 17 years will be invaluable to the company moving forward.   “Over the last 17 years, William Guinane has shown significant growth and dedication to MHIAA, our customers and our staff. His experience and skill within the HVAC market will be a key driving force for the changes and improvements that we continue to…

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), is pleased to announce the appointment of Graham Hamilton as General Manager of Sales. As an inaugural member of the MHIAA team, Graham has been with Mitsubishi Heavy Industries Air-Conditioners Australia since its foundation in the year 1999. As an integral part of the business since day one and as the business continues to evolve, the company is now ready to take a pathway forward under Graham’s leadership. As a dedicated member of the executive team, Graham has continued to foster and strengthen MHIAA’s channel partnership across the company and has carried unrivalled experience and industry knowledge.  With over 27 years of experience in the HVAC Industry, Graham has been a pillar of influence in the company’s success over the years. Managing Director for MHIAA, Mr. Yuji Ito notes that Graham’s knowledge and experience have been invaluable to the success of the…

MHIAA RECOGNISED COMPANY OF THE YEAR 2023 BY APAC BUSINESS HEADLINES. Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA), a division of MHI Group, has been recognised for its innovative and energy-efficient residential and commercial air conditioning systems, receiving the APAC Business Headlines 2023 Company of the Year Award. With sustainable cooling and heating solutions that encourage a carbon-neutral world, MHIAA focuses on creating cutting-edge technology to ensure optimum performance and cost-effective solutions for its customers. Bringing Highly Efficient Energy-Saving Air Conditioning Solutions for Commercial and Residential Applications The widespread use of air conditioners has become an integral part of modern life, especially in regions with hot and humid climates. As temperatures rise, the demand for cooling increases exponentially, contributing to higher energy bills for households and businesses alike. In fact, air conditioning systems currently contribute to approximately 20% of the total electricity consumption in buildings worldwide, which amounts to…